Healthcare Management
Healthcare Management
MARUI GROUP's vision for well-being management is an approach to management that creates new value from the perspective of well-being in order to spread happiness throughout society. We aspire to help grant people greater levels of fulfillment through the services of MARUI GROUP. Generating the intangible value and trust needed to accomplish this goal will require that we continue to evolve our organization in order to achieve higher levels of work engagement by increasing the number of empowered and energized employees who feel happy themselves. This process will create value for both employees and society and thereby contribute to the co-creation of happiness for society.
Management's Commitment
Hiroshi Aoi
President and Representative Director
Representative Executive Officer, CEO
Each and every employee is empowered to take on new challenges that are meaningful for themselves, for society, and for future generations — continuing to grow through their work.
MARUI GROUP began practicing healthcare management after the establishment of the Company's health insurance union in 1962. In the 57 years that followed, we have continued our passionate approach to healthcare management. One particularly noteworthy milestone on this path was the establishment of the Marui Health Insurance Union Building in 1970. Neighboring MARUI GROUP's head office, this building features the latest health examination equipment and checkup functions. I was in elementary school when this building was completed, and I remember being surprised at how impressive it was in comparison to the head office. Looking back, it is apparent that our founder was incredibly passionate about the health of employees from that time.
After joining MARUI GROUP, I often witnessed my predecessor advising employees, at morning assemblies and other occasions, to undergo intensive health examinations through the health insurance union should any concern arise. I was baffled by the fact that he always ended assemblies on the topic of healthcare. When I think about it now, this natural, ongoing emphasis on healthcare by senior management was probably what led to the close coordination between MARUI GROUP and the health insurance union seen today along with our high rates of health examination.
Our founder viewed employees as family members, sparking his commitment to healthcare, and my predecessor was a staunch advocate of intensive health examinations. These two individuals fostered healthcare management as an element of MARUI GROUP's corporate culture. Thanks to their contributions, the foundations for a healthcare management approach aimed at addressing metabolic syndrome and other lifestyle diseases were already practically complete when I took up the mantle of president.
With these foundations in place, we made the decision to take the next step based on the definition of health put forth by the World Health Organization. This definition of health is "a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity." If the first step of healthcare management was ensuring "the absence of disease or infirmity," the next step would be promoting "a state of complete physical, mental and social well-being." Recognizing our new goal, I was committed to rising to the challenge.
To propel us forward on this journey, the Healthcare Management Project Team was established in 2016, with initiatives launched in coordination with the Health Management Division (currently Wellbeing Promotion Department), which was set up in 2014.
Today, activities are deeply integrated with corporate culture transformation efforts, including the "Flow Project." In recent years, particular emphasis has been placed on fostering workplaces where employees can support one another on health issues regardless of gender or age. These efforts have been recognized externally, with MARUI GROUP being selected for inclusion in the Health & Productivity Stock Selection consecutively since 2018.
Through these initiatives, MARUI GROUP is committed to advancing healthcare management that goes beyond improving the ease of work for each and every employee — fostering a deeper sense of purpose and engagement in their work.
Evolution of Well-Being Activities and Frameworks
MARUI GROUP's well-being management began with the establishment of the Company's health insurance union in 1962, and has been pursued with great passion ever since. Since 2014, employee health has been positioned as a core management strategy aimed at improving business performance and stock value.
In 2021, as part of efforts to foster corporate culture, MARUI GROUP's approach expanded beyond simply preventing and addressing health issues — to actively supporting each employee's ability to take on new challenges and unleash their creativity.
Healthcare Management Promotion Structure
Healthcare management initiatives are advanced through close coordination among MARUI GROUP's health insurance union, the Wellbeing Promotion Department, the Personnel Division, and on-the-ground champions including health management committee members and wellness leaders at each workplace. In addition, with the appointment of the CWO (Chief Well-being Officer) — a company physician and Director, Senior Managing Executive Officer — as Director of the health insurance union starting in fiscal year 2026, MARUI GROUP is committed to further strengthening and energizing collaborative health efforts going forward.
Comments from contributors
Collaborative Health: Driving Activities that Harmonize Management and Employee Health
Fostering a corporate culture that encourages creativity and the spirit of taking on new challenges requires collective effort to ensure that every employee remains energized and healthy. At MARUI GROUP, collaborative health — co-created by the Personnel Division, the Wellbeing Promotion Department, MARUI GROUP's health insurance union, and the labor union — is central to this effort. Monthly collaborative meetings bring together representatives from each department to share ideas and drive workplace health initiatives forward. A defining feature of these efforts is the active role played at each workplace by health management committee members and wellness leaders — the latter recruited through a voluntary application system — each contributing with their own initiative and sense of ownership.
It is worth noting that the well-being MARUI GROUP aspires to goes beyond employee health as an end goal. Well-being management at MARUI GROUP is defined as the realization of VISION 2050 — expanding the overlap between the "happiness" and "interests" of six stakeholder groups. By serving concurrently as CWO (Chief Well-being Officer), General Manager of the Wellbeing Promotion Department, and Director of the health insurance union, MARUI GROUP is driving activities that bring management and health into harmony, while leading the transformation toward a corporate culture rich in creativity and the courage to take on new challenges.
Reiko Kojima
Senior Managing Executive Officer, and CWO (Chief Well-being Officer)Director of MARUI GROUP's Health Insurance Union
MARUI GROUP's Health Insurance Union
MARUI GROUP's health insurance union plans and implements a range of measures to promote the health of employees and their families, including comprehensive medical examinations and health checkups, the Health Improvement Program (tailored healthcare guidance) for employees at risk of lifestyle diseases, and health initiatives addressing gender-specific health concerns.
Health Management Committee Members and Wellness Leaders
Health management committee members — selected by the health insurance union and stationed at each workplace — and wellness leaders — appointed through a voluntary application system — play a central role in driving health initiatives at their respective workplaces. Health management committee members, who are drawn from managerial staff, oversee health matters in general, including encouraging employees to undergo regular health checkups and advancing unique health initiatives proposed at their workplaces. Wellness leaders, recruited from among employees, serve as on-the-ground champions of health promotion activities at each workplace.
HANASOU External Consultation Hotline
In partnership with external specialist institutions, MARUI GROUP has established a service that allows employees to consult freely with professionals on a wide range of concerns — including work, health, and interpersonal relationships — in support of problem-solving and personal growth. The scope of this consultation service has also been extended beyond employees to include their families (up to second-degree relatives), further strengthening an environment where employees can work with peace of mind.
Healthcare Management Strategy Map
*Information regarding corporate culture transformation initiatives related to the impact target "Creating a society that generates worker's 'flow'" is disclosed on our website under "Our Goal" → "Corporate Culture."
