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Process for Establishing Core Themes

Process for Establishing Core Themes

Through the exercise of our corporate philosophy of “continue evolving to better aid our customers” and “equate the development of our people with the development of our company,” MARUI GROUP strives to fulfill its mission of contributing to the creation of inclusive society that offers happiness to all.
In short, by merging finance and retailing, the Company aspires to provide economic enrichment as well as emotional enrichment in the form of happiness and to create a society in which everyone is able to obtain this happiness.
However, this important mission cannot be carried out by the Company alone. Accordingly, an approach toward fulfilling this mission has been adopted entailing co-creation with customers, investors, communities and society, business partners, and future generations.
By engaging in such co-creation management with stakeholders, MARUI GROUP works to create harmony between the interests and happiness of all of its stakeholders while generating earnings and contributing to the resolution of social issues through its business.

Setting the Impact for Achieving 2050 VISION

Based on our mission of "Contribute to co-creating an inclusive society that offers happiness to all," we have set impact targets from our three business models based on co-creation, which is retail, fintech, and forward-looking investments.

“Flowchart of important theme decision process”
This diagram shows the process for determining important themes that MARUI GROUP should address, starting with "social issues" and through three business models based on co-creation (environment, economy, community/society). The structure expands into ``Impact,'' ``Vision 2050,'' and ``Mission.'' Environmental issues include climate change and a shift to renewable energy, economic issues include poverty and job creation, and regional and social issues include isolation and international collaboration. These issues can be resolved by building an ecosystem of co-creation. A policy is indicated.

Impact 2.0

In conjunction with the revision to our articles of incorporation, we updated the impact targets we announced in 2021 to create the new impact targets 2.0.
These updated impact targets indicate the path we will take toward exercising our corporate philosophy and fulfilling our mission.

ThemesPriority Measures
Creating a future for future generations together
Help realize a carbon-neutral society
Support future generations to "create businesses"
Creating an economy driven by individuals pursuing their interests
Consumption that expands to support individuals through their interests and society
Financial empowerment to support peoples’ interests
Creating a society that generates worker's “flow”
Venues for co-creation open to those both inside and outside the Company
People and work styles that manifest creativity

2030 Impact KPIs and Financial KPIs

We will also set impact KPIs and financial KPIs to quantitatively monitor progress and achieve both impact and profit.

ThemesPriority Measures2030 Impact KPIsFinancial Value
Creating a future for future generations together
Help realize a carbon-neutral society
Reduction of CO2 by the Company, society, and individualsOver 1 million tons
Support future generations to “create businesses”
Support for the creation of business for future generations
(social intrapreneurship)
Over 5,000 cases
Over ¥10
billion in transactions
Creating an economy driven by individuals pursuing their interests
Consumption that expands to support individuals through their interests and society
Users of financial services that connect with society through their interestsOver 1 million people
Over ¥300
billion in transactions
Financial services that connect with society through interestsOver 100 services
Financial empowerment to support peoples’ interests
Users of financial services for young people, foreign nationals, etc.10 million people
Over ¥5.7 trillion
in transactions
Financial services that support diverse work stylesOver 10 services
Creating a society that generates worker's “flow”
Venues for co-creation open to those both inside and outside the Company
Number of occasions for co-creation with outstanding talent from around the worldOver 500 times
¥7 billion in Co-creation investment contribution margin
Number of new businesses created through co-creation20 businesses
People and work styles that manifest creativity
Percentage of employees who are able to easily enter a state of flow60%
Over 70% in Intangible asset ratio
Percentage of employees who are making use of their interests in their work75%

Impact Measurement and Management System

The Sustainability Committee and the Board of Directors will implement impact strategy and management, and the operating companies responsible for implementation will collaborate in impact measurement management with the aim of confirming impact progress through KPIs and financial values, which are then used to make management decisions.

Impact management system flow diagram
This diagram shows the management system for checking the progress of impacts set by MARUI GROUP from KPIs and financial values, and utilizing them in management decisions. The Board of Directors, Advisory Committee, and Sustainability Committee work together to formulate and manage impact strategies, and work with operating companies to implement medium-term management plans and report on progress. Through this, we are integrating sustainability and management decisions and promoting initiatives aimed at resolving social issues.

Cycle of Impact Measurement and Management

Through social experiments through business activities and dialogue with 6 stakeholder groups, we identify our impact and implement cycles for improvement.

6 Cycle diagram of stakeholder dialogue
This diagram shows the dialogue process with six stakeholders, and aims to contribute to a sustainable society by conducting social experiments on corporate activities through understanding social issues, formulating strategies, verifying results, and analyzing effects. Masu. Based on environmental analysis from a global perspective and feedback from each stakeholder, business strategies are determined, KPIs are set, and activities are verified and evaluated as a cycle, with a system built in to constantly increase sustainability and impact. I am.