Human Resource Development Policy
Human Resource Development Policy
Basic Principles
MARUI GROUP's corporate philosophy calls on us to "continue evolving to better aid our customers"and "equate the
development of our people with the development of our company," and MARUI GROUP has defined its mission as being
to "contribute to co-creating an inclusive society that offers happiness to all."
MARUI GROUP views employees as a precious asset borrowed from society. Based on this belief, the Company is
committed to stimulating the growth of employees in order to fulfill its role as a venue for the contributions
of all employees and as a member of the communities it serves and of the greater society.
Moreover, MARUI GROUP has defined the two characteristics it desires in employees. One of these characteristics
is the capacity for empathy needed to adopt the viewpoints of various stakeholders in order to understand their
thinking and their pain. This capacity for empathy gives rise to a propensity for innovation, the second of
these characteristics, that drives the resolution of social issues through business activities.
To accomplish these goals, MARUI GROUP seeks to facilitate diverse work styles as well as the career development
efforts of employees while encouraging mutual understanding between all employees, regardless of their age,
nationality, physical characteristics, gender identity, and sexual orientation. Through this process, we aim to
generate innovation while supporting the contributions and growth of diverse employees. Furthermore, we are
working to help all employees grow into talented human resources who gain insight and broaden their horizons
through self-driven learning and who assess situations from an altruistic perspective. This approach will be
imperative in ensuring that MARUI GROUP can continue to contribute to society.
MARUI GROUP will continue to translate individual strengths into organizational capabilities as it exercises its
corporate philosophy going forward.
Desired Characteristics in Employees
MARUI GROUP has defined the following characteristics as the characteristics desired in employees.
MARUI GROUP desires employees that possess a propensity for innovation
based on a capacity for empathy.
Based on its corporate philosophy of "continue evolving to better aid our customers" and "equate the development
of our people with the development of our company," MARUI GROUP aims to help create an inclusive society
offering happiness to all. Accomplishing this goal will require all employees to possess the capacity for
empathy needed to adopt the viewpoints of various stakeholders in order to understand their thinking and their
pain.
Fostered through experiencing work on sales floors and offering dedicated service to customers, this capacity for
empathy gives rise to the propensity for innovation that drives the resolution of the issues faced by customers and
society through business activities.
Capacity for Empathy
Ability to comprehend the position of others and build shared
understanding to be more sympathetic to them
- Love of people and bringing joy to them
- Drive to understand the thoughts and pain of others
- Desire to work for the benefit of others
Propensity for Innovation
Drive to autonomous thought and action
- Ambition to continue growing by setting goals and learning
- Aspiration of tackling unprecedented challenges
Ability to find joy in changes and differences
- Positivity required to detect changes in society and the environment and to change oneself in response
- Receptiveness toward diverse perspectives and opinions
Human Resource Development Frameworks
MARUI GROUP proactively conducts human resource investments based on the belief that human resources are
intangible assets that are a wellspring of future corporate value.
All MARUI GROUP employees are hired through the Company, which is a pure holding company, and then appointed to
Group companies while being given access to the same shared human resource systems and working under the same
wage and workhour standards.
The growth of employees is stimulated through profession change, secondment, and evaluation systems as well as
other frameworks based on voluntary participation.* We are heightening the effectiveness of these frameworks
with an emphasis on the development of energized and empowered employees that are accepting of one another
regardless of their age, nationality, physical characteristics, gender identity, and sexual orientation along
with organizations that support these employees.
1-1. Voluntary Participation*
MARUI GROUP aspires to be a company that can continue to generate innovation. Accomplishing this objective will require that our business be based on autonomous organizations, which we believe will foster autonomous employees. For this reason, we encourage employees to tackle new challenges on a voluntary basis in order to cultivate a sense of autonomy. We offer opportunities that encourage wide-ranging voluntary participation* and include forums for discussions on important management themes as well as various learning and new business creation opportunities and the intra-Group profession system.
* All MARUI GROUP employees are provided with access to opportunities in which they can participate on a voluntary basis through open application.
1-2. Intra-Group Profession Changes and Secondment
MARUI GROUP offers an intra-Group profession change system that allows for relocations between Group companies
as a framework for fostering individual diversity and driving organizational reforms. We are confident that
tying the discoveries of individuals to organizational reforms and business innovation will support the exercise
of MARUI GROUP's corporate philosophy.
In addition, MARUI GROUP employees are seconded to investees and other start-up companies to endow them with the
scope of vision needed to create new businesses from a forward-looking perspective and to provide them with various
opportunities to exercise discretion in decision making. The resulting merging of different insights is anticipated
to fuel open innovation.
1-3. Evaluations, Feedback, and Progress Monitoring
MARUI GROUP has developed human resource evaluation systems based on a medium-to-long-term perspective with the aim of linking the growth of individual employees to the ongoing growth of the Company. Under these systems, human resource evaluations comprise value evaluations and performance evaluations. The former assesses employees' abilities to take autonomous action and pursue individual growth based on MARUI GROUP's corporate philosophy and is determined by evaluation committees based on 360-degree evaluations from team members. The latter evaluates team performance over a given period. In addition, employees in all departments meet with their supervisors on a quarterly basis to monitor their progress and on a six-month basis to receive feedback. These meetings are meant to serve as opportunities for confirming individual challenges and the types of improvements that should be pursued. Through such initiatives, MARUI GROUP provides opportunities for discoveries and learning in order to drive individual growth.
1-4. Promotion Practices
MARUI GROUP actively promotes to leadership positions individuals who consistently exhibit the necessary qualities and skills and who contribute to improvements in corporate value. These promotions are performed in a fair and equal manner that is not influenced by factors such as age, gender identity, nationality, or career background.
1-5. Future Leader Development Program
MARUI GROUP has implemented a future leader development program based on open application. After completing the one-year program, participants are seconded to affiliates or positioned to strategic or corporate planning divisions to endow them with the scope of vision needed to create new businesses from a forward-looking perspective and to provide them with various opportunities to exercise discretion in decision making in order to further their growth as future leaders.
2. Management System
MARUI GROUP is enhancing its management of human resource development through appropriate reviews of internal initiatives by the Board of Directors and the Management Committee and through reflection of these reviews in work processes based on the MARUI GROUP Human Resource Development Policy. Moreover, coordination is pursued between relevant MARUI GROUP divisions, operating companies, and MARUI GROUP UNION to confirm the progress and effectiveness of initiatives related to human resource system and organizational reforms. Moreover, the MARUI GROUP Human Resource Development Policy will be reviewed annually, and timely and appropriate disclosure will be practiced with regard to internal awareness-building initiatives, targets, and related progress.
Established in March 2021
Hiroshi Aoi
President and Representative Director
Representative Executive Officer, CEO
MARUI GROUP CO., LTD.

*1 Capacity for Empathy: Ability to comprehend the position of others and build shared understanding to be more
sympathetic to them
*2 Propensity for Innovation: Drive to autonomous thought and action. Ability to find joy in changes and differences
One of MARUI GROUP's missions is to increase the happiness of all people, including those of future generations.
Our vision for 2050 and the long-term targets for our three types of businesses were established to guide us in
fulfilling this mission. However, the accomplishment of this vision and targets will require us to enhance our
corporate culture in order to foster human resources with a capacity for empathy, which is the ability to share
one's beliefs and understand others, and a propensity for innovation, which is a drive for autonomous action.
MARUI GROUP's long-term targets provide a wide range of options for coexistence with future generations through
co-creation with external entities, which will be conducted alongside human resource investment and the
cultivation of a corporate culture that fosters a propensity for innovation founded on co-creation.