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Initiatives Across the Value Chain

MARUI GROUP recognizes that it has responsibilities as producer that span the entire value chain, which encompasses everything from raw material procurement through to product creation, sales, and disposal. We seek to exercise these responsibilities through internal efforts as well as through initiatives advanced by engagement with business partners and customers. Our focus, of course, includes contributing to local communities. However, we also go further to address human rights issues and improve work environments across the supply chain.

Responsible Procurement Practiced Together with Business Partners

MARUI GROUP engages in responsible procurement together with business partners across the entire value chain with respect to the development of private brands. Based on the Marui Group Procurement Policy established in April 2016, the Company conveys its policies to business partners, after which it performs surveys and has dedicated staff from the Sustainability Department conduct on-site audits. The results of these activities are shared with the business partners in question so that we may advance initiatives together.

Marui Group Procurement PolicyEstablished in April 2016

In order to fulfill our social responsibility in the process of manufacturing our products, the Marui Group adopts the attached "Marui Group Procurement Policy," which provides concrete practices to be implemented in our procurement process such as the supply of safe and reliable products and compliance with laws and other rules, as well as human rights and working environment issues. We will work on compliance with this policy together with our suppliers engaging in the manufacture of Marui Group products. Our suppliers are also expected to promote the same with their own suppliers.

  • 1. Supply of Safe and Reliable Products
  • – Continuously endeavor to improve the quality of products based on quality control systems.
  • – Endeavor to ensure the health and safety of product users.
  • 2. Compliance with Laws and Other Rules
  • – Comply with laws, regulations, treaties, industrial standards, and other related international rules applicable in the countries and areas where business is being conducted (hereinafter "Laws and Other Rules").
  • 3. Respect for Human Rights
  • – Refrain from using child labor. Refrain from employing young workers in tasks that are likely to jeopardize their health, safety, or morals.
  • – Ensure that all employees provide their services voluntarily.
  • – Refrain from using corporal punishment or other physical or mental coercion or verbal abuse.
  • – Refrain from discrimination.
  • 4. Establishment of Proper Working Environment
  • – Pay wages and allowances, provide employee welfare benefits, and enter into labor contracts appropriately.
  • – Set working hours and provide holidays, vacations, and rest periods in compliance with Laws and Other Rules. Overtime work is to be performed only with employees' consent and in accordance with statutory procedures.
  • – Respect employees' rights to establish and join organizations and to bargain collectively without interference or oppression.
  • – Provide all employees with a safe, healthy, and sanitary working environment including buildings, facilities, etc.
  • 5. Fair Trade
  • – Engage in business in a fair and proper manner. Providing gifts or entertainment in order to obtain or maintain an unfair advantage or preference is not allowed.
  • – Refrain from engaging in an activity which may impede free competition or imposing a one-sided transaction by abuse of a superior bargaining position.
  • – Perform import and export transactions appropriately.
  • – Protect trademark rights, copyrights, patent rights and other intellectual property rights, and respect such intellectual property rights of third parties.
  • – Refrain from engaging in any relationship with anti-social forces.
  • 6. Protection of Information
  • – Appropriately manage confidential information and personal information.
  • 7. Conservation of the Environment
  • – Comply with Laws and Other Rules concerning the environment, and engage in activities to prevent environmental pollution and to reduce negative impacts on the environment.
  • 8. Contribution to Local Communities
  • – Become involved in and build good relationships with local communities.
  • 9. Establishment and Implementation of Infrastructure for This Policy
  • – Establish infrastructure to implement this policy and share with employees.
  • – When Marui Group or a representative selected by Marui Group examines suppliers' compliance of this policy with regard to their factories or offices, the suppliers and Marui Group or its representative will cooperate with each other.

Communication with Business Partners

In March 2016, a step ahead of the release of the MARUI GROUP Procurement Policy, the Company held an explanatory forum for roughly 100 business partners related to its private brands.

At this explanatory forum, we discussed the importance of addressing human rights, labor, and other issues across the supply chain, explaining MARUI GROUP's policies in this regard while using actual cases. Business partners participating in the forum expressed their understanding for our stance and their intent to work together with us in addressing these issues. Surveys were then issued to business partners and dedicated staff from the Sustainability Department conducted on-site audits. The results of these activities are being shared with business partners.

On-site inspections are conducted at the domestic and overseas factories of manufacturing subcontractors. Through these inspections, we confirm conditions related to occupational health and safety, including the brightness of lighting, the orderliness and cleanliness of factories, and work hours.

We consider third-party opinions, and, when business partners have been found not to be in compliance with our policies, we work together with them to pursue improvements so that procurement activities can be continued.

  • Explanatory forum for business partners
  • On-site meeting with business partner

Flow of CSR Procurement Initiatives

Initiatives Advanced Together with Customers

MARUI Trade-in Program Linked to Customers

The Company launched an apparel trade-in program at Marui stores in 2010, and, as of March 2017, an aggregate total of approximately 5.7 million clothing items and shoes had been traded in by customers. For each no-longer-used clothing item or pair of shoes a customer trades in at a Marui store, they receive one ¥200 discount coupon. Articles received from customers are sorted by Group company MOVING CO., LTD., and then the venue through which they will be reused is determined based on their condition and the need for such items.

  • Receipt of trade-in items at Marui store
  • Trade-in clothing items and shoes being sorted and maintained at product center

Reuse at Special Charity Bazaars in the Tohoku Region

Shortly after the 2011 Great East Japan Earthquake, MARUI GROUP launched a clothing donation program to support the reconstruction of the damaged Tohoku region. We later transformed this initiative in May 2013, three years after the earthquake, evolving these activities, which had previously supplied clothing to support the lives of affected individuals, to support people's independence in order to contribute to reconstruction. To provide this new type of reconstruction support, we set up special charity bazaars that dealt in used items in the towns of Onagawa and Minamisanriku in Miyagi Prefecture. At these bazaars, we have clothing store owners and other individuals sell used items to give people living in the surrounding areas a chance to enjoy shopping and fashion.

  • Isatomae, Minamisanriku Town, Motoyoshi-gun, Miyagi Prefecture
    Trade-in items being resold at store in Hamare Utatsu shopping district
  • Onagawa Town, Oshika-gun, Miyagi Prefecture
    Store reselling trade-in items at Onagawa Machinaka Kouryuukan
  • Onagawa Town, Oshika-gun, Miyagi Prefecture
    Store reselling trade-in items at Onagawa Machinaka Kouryuukan
  • Onagawa Town, Oshika-gun, Miyagi Prefecture
    Used clothing items being resold

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