Four Core Themes
In November 2016, MARUI GROUP defined four core themes related to inclusion to guide it in its quest to help build a flourishing and inclusive society that offers happiness to all. Inclusion entails including and reaching out to all those who have previously been excluded, and this concept is congruent with the direction set by the principles of the United Nations Sustainable Development Goals (SDGs). Accordingly, MARUI GROUP aims to make proactive contributions to the accomplishment of these goals through co-creation with all of its stakeholders.
- Core Theme 1
- Customer Diversity and Inclusion
We will seek to develop products, services, and stores that bring joy to all customers, regardless of their age, gender, or physical characteristics.
- Core Theme 2
- Workplace Inclusion
Based on MARUI GROUP's corporate philosophy of striving to "continue evolving to better aid our customers" and "equate the development of our people with the development of our company," we will provide all employees with venues through which they can excel.
- Core Theme 3
- Ecological Inclusion
We will develop eco-friendly businesses that are considerate of natural capital and propose ecologically sound lifestyles that are in harmony with nature and the environment.
- Core Theme 4
- Co-Creation Corporate Governance
We will develop management frameworks that include stakeholders in order to achieve harmony between the interests and the happiness of all stakeholders.
Defined in November 2016
Process for Establishing Core Themes
Focusing our concept of co-creation management and the impact this approach will have on society, the environment, and natural capital, we examined the issues and opportunities this approach will create, based on which we defined four core themes for initiatives from the perspective of inclusion. In formulating these themes, we held meetings with ESG-minded investors, sustainability experts, nonprofit organizations, and other stakeholders in the greater society as well as with customers, business partners, and Group officers and employees. In addition, we referenced the ratings of ESG evaluation institutions; internal and external guidelines, such as those of the Global Reporting Initiative, ISO 26000, the Sustainability Accounting Standards Board, and the International Integrated Reporting Council; and the United Nations Sustainable Development Goals (SDGs).
STEP 1Stakeholder Engagement
In identifying the expectations for MARUI GROUP as well as the themes it should prioritize, we held meetings with long-term investors, ESG-minded investors, sustainability experts, nonprofit organizations, and other stakeholders in the greater society as well as with customers, business partners, and Group officers and employees.
STEP 2Identification and Organization of Social Issues
With a focus on co-creation management; the impact of this co-creation management on the economy, society, and the environment; and its relationship with our medium-term management plans and human resource strategies, we identified and organized the issues facing society while referencing internal and external guidelines, such as those of ESG-rating institutions, the Global Reporting Initiative, ISO 26000, the Sustainability Accounting Standards Board, and the International Integrated Reporting Council, along with the SDGs.
STEP 3Management-Level Discussions and Decisions
At meetings of a committee headed by the president, a series of discussions were held among the relevant officers and divisions to decide four core themes pertaining to inclusion. Responsibility for these themes was assigned to the Sustainability Department and the ESG Promotion Department, and the themes themselves were disclosed in Co-Creation Sustainability Report 2016 and in the sustainability section of MARUI GROUP's website.
STEP 4Verification of Activities and Quantification of Results
Activities are verified at least once a year as we continuously practice engagement with stakeholders. Taking into consideration issues pointed out by stakeholders, we have been preparing a long-term vision based on the four core themes and are examining possible key performance indicators that can be disclosed with regard to those themes for which targets can be set.
Major Initiative Matrix
Spread of Inclusion
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